At firmquick, we are dedicated to delivering your orders promptly and ensuring a positive shopping experience. Please review our Shipping Policy to understand our delivery process and associated terms.
Estimated Delivery Time
After placing your order, please allow 1-2 business days for order processing. Following this, your order will be delivered within 2-3 business days within the United States.
We are pleased to offer FedEx Ground as our trusted shipping method for delivering your orders. With FedEx, you can expect reliable and efficient delivery services that ensure your items reach you safely and on time. We understand the importance of timely and secure shipping, and by choosing FedEx, we aim to provide you with a seamless shipping experience. Whether it’s for domestic or international shipments, you can trust in FedEx’s extensive network and commitment to delivering your items with care. Rest assured that your orders are in good hands with our chosen shipping partner, FedEx.
For orders to be delivered within the same state, our store will automatically charge and withhold the applicable sales tax.
Checking Order Status
Once your order is shipped, you will receive an email notification containing a tracking number. Please allow up to 48 hours for the tracking information to become accessible.
If your order has not arrived within 5 days of receiving the shipping confirmation email, please contact us at firstname.lastname@example.org. Kindly provide your name and order number, and we will investigate the matter on your behalf.
For tracking your order, you can refer to the Track Order Page on our website or contact us via email.
Shipping to P.O. Boxes
Certain carriers have restrictions regarding shipping to P.O. Boxes. If any of your chosen carriers fall under this category, we recommend reviewing their policy and communicating it to your customers.
Refund Processing Time:
We understand that you may have questions about our refund processing time, and we’re here to provide you with the information you need. Our dedicated team ensures that every refund request is handled with precision and care. Once we receive your refund request, please allow up to 7 days for the processing to be completed.
During this time, we thoroughly review the details to ensure accuracy and fairness. Our commitment to delivering a seamless refund experience, along with our thorough verification process, contributes to the slightly extended processing period. Rest assured, we are working diligently to process your refund as efficiently as possible while maintaining the highest standards of quality and accuracy. We appreciate your patience and understanding during this period. If you have any questions or concerns about your refund, please don’t hesitate to reach out to our customer support team. Your satisfaction remains our top priority, and we thank you for your trust in our services.
Refunds, Returns, and Exchanges
We accept returns within 30 days after delivery. If your order arrives damaged, please promptly email us at email@example.com with your order number and a photo of the item’s condition. While we address such cases on an individual basis, our aim is to find a satisfactory solution for you.
For further details, please consult our comprehensive Return Policy.
At firmquick, we are committed to delivering your orders promptly and ensuring a seamless and positive shopping experience. If you have any questions or need assistance, feel free to reach out to our customer service team at any time.