This Privacy Policy outlines the procedures through which firmquick (referred to as “we” or “the Site”) collects, employs, and shares your Personal Information during your interaction with our platform or when you make purchases through our website.

Contact Information

Should you have inquiries, require additional details regarding our privacy practices, or wish to voice concerns, please reach out to us via email at contact@firmquick.com or by mail at the following address:

1548 9th St, Santa Monica, CA 90401

Collection of Personal Information

Upon your engagement with the Site, we gather specific details about your device, your interaction with our platform, and the information necessary to facilitate your purchases. Additional information may be collected if you contact us for customer support. This Privacy Policy refers to any information related to an identifiable individual as “Personal Information.” Refer to the list below for insights into the types of Personal Information we collect and the reasons behind such collection.

Device Information

Purpose of Collection: Accurate site loading, site usage analytics, and optimization.

Source of Collection: Automatically collected using cookies, log files, web beacons, tags, or pixels from Google.

Disclosure for Business Purposes: Shared with our processor, Woocommerce.

Personal Information Collected: Web browser version, IP address, time zone, cookie data, viewed sites/products, search terms, and site interaction.

Order Information

Purpose of Collection: Product/service provision, payment processing, shipping, invoicing, order confirmation, communication, fraud screening, and targeted advertising.

Source of Collection: Collected directly from you.

Disclosure for Business Purposes: Shared with our processor, Woocommerce.

Personal Information Collected: Name, billing and shipping addresses, payment details (including credit card numbers and PayPal), email address, phone number.

Customer Support Information

Purpose of Collection: Provision of customer support.

Source of Collection: Collected directly from you.

Disclosure for Business Purposes: Shared with our processor, Woocommerce.

Personal Information Collected: Information necessary for customer support.

Minors

The Site is not designed for individuals below the legal adult age. We do not intentionally gather Personal Information from children. If you are a parent or guardian and suspect your child has shared Personal Information with us, please contact us using the address provided above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to fulfill our contractual obligations and provide our services. Examples include:

We utilize Woocommerce to operate our online store. Learn about Woocommerce’s handling of Personal Information here: Woocommerce Privacy Policy
We might share Personal Information to comply with legal requests or protect our rights.
Behavioral Advertising

We employ your Personal Information for targeted marketing communications. For instance:

We employ Google Analytics to understand site usage. Discover Google’s use of Personal Information here: Google Privacy Policy. You can opt out of Google Analytics: Google Analytics Opt-out.
We share information about site usage, purchases, and interactions with ads on external websites with advertising partners. Some information is shared directly with partners or via cookies and similar technologies (depending on your location and consent).
We use Woocommerce Audiences to show ads on external websites to buyers who’ve engaged with Woocommerce merchants. Information including your email address, purchases, and site usage might be shared with Woocommerce Audiences.
For more details on targeted advertising and opting out, visit the Network Advertising Initiative’s educational page: Network Advertising Initiative.

You can opt out of targeted advertising through:

Facebook: Facebook Ad Settings
Google: Google Ad Settings
Bing: Bing Ads Personalized Ad Opt-out
Digital Advertising Alliance opt-out portal: Opt-out About Ads.
Usage of Personal Information

We utilize your Personal Information for service provision, including product offerings, payment processing, order fulfillment, communication, and updates on new products and offers.

Lawful Basis

As per the General Data Protection Regulation (GDPR), if you’re an EEA resident, we process your personal information under these lawful bases:

Consent
Contract performance
Compliance with legal obligations
Protection of vital interests
Task in the public interest
Legitimate interests that don’t override fundamental rights.
Retention

Upon placing an order, we’ll retain your Personal Information unless you request deletion. Refer to the ‘Your Rights’ section below for more on the right to erasure.

Automated Decision-Making

As an EEA resident, you can object to solely automated decision-making that significantly affects you. We employ limited automated decision-making to prevent fraud, which doesn’t legally affect you.

firmquick’s commitment to privacy and responsible data use is paramount. This policy underscores our dedication to safeguarding your Personal Information. For any inquiries or concerns, please contact us using the provided information.