Firmquick Refund & Return Policy

Thank you for choosing Firmquick for your QuickBooks Desktop license needs. We strive to ensure your satisfaction with our products and services. However, we understand that there may be occasions where a refund or return is necessary. This Refund & Return Policy outlines the procedures and terms related to refunds and returns for QuickBooks Desktop licenses purchased from Firmquick. Please review this policy carefully to understand your rights and obligations regarding refunds and returns.

1. Refund Policy:

• Refund Eligibility: Refunds may be issued under the following circumstances:

  • If you have accidentally purchased the wrong product and have not yet activated the license.
  • If you experience technical issues with the product that cannot be resolved by our customer support team within a reasonable timeframe.

• Refund Request Process: To request a refund, please contact our customer support team at +1 (432) 527 9979 or email us at contact@firmquick.com within [X] days of purchase. Please provide your order details and a brief explanation of the reason for the refund request.

• Refund Processing Time: Once your refund request is approved, refunds will be processed within [X] business days. Refunds will be issued to the original payment method used for the purchase.

• Refund Exceptions: We reserve the right to deny refund requests in the following circumstances:

  • If the license key has been activated or used to access the QuickBooks Desktop software.
  • If the refund request is made after the specified refund period has elapsed.
  • If the refund request does not meet the eligibility criteria outlined in this policy.

2. Return Policy:

• Return Eligibility: Returns may be accepted under the following circumstances:

  • If you have purchased a physical product (e.g., installation CD) and it is unopened and in its original packaging.
  • If you have purchased a digital product and have not yet activated the license.

• Return Request Process: To request a return, please contact our customer support team at +1 (432) 527 9979 or email us at contact@firmquick.com within [X] days of purchase. Please provide your order details and a brief explanation of the reason for the return request.

• Return Shipping: If you are returning a physical product, you will be responsible for the cost of return shipping unless the return is due to a mistake on our part.

• Return Processing Time: Once your return request is approved and the returned product is received and inspected, refunds will be processed within [X] business days. Refunds will be issued to the original payment method used for the purchase.

3. Contact Us:

If you have any questions or concerns about our Refund & Return Policy or need assistance with a refund or return, please don’t hesitate to contact our customer support team at +1 (432) 527 9979 or email us at contact@firmquick.com. We are here to assist you and ensure that your experience with Firmquick is satisfactory.

[Contact Information]

• Phone: +1 (432) 527 9979
• Email: contact@firmquick.com